Packing & Postage

Postage and Delivery

We use Royal Mail for our postage where the weight is under 2kg.  All orders are trackable and are required to be signed for on delivery.
As below by region:
UK 

0.0kg - 0.4kg           Postage is free

0.41kg - 1kg            £4.00

1.01kg - 2kg            £6.50

Your order will be posted within 3 working days of being placed and should be with you within 3 - 5 days subsequently. 

Unfortunately, the delivery period cannot be guaranteed once your order has left us.

Europe:

Our European service also includes tracking and a signature is required at delivery.

0.0kg - 0.4kg    £9.00       

0.41kg - 1kg     £12.00

1.01kg - 2kg     £15.00 

Your order will be posted within 3 working days of being placed and should be with you within 7-10 days subsequently. 

Unfortunately, the delivery period cannot be guaranteed once your order has left us.

Worldwide

Our Worldwide service also includes tracking and a signature is required at delivery.

0.0kg - 0.4kg     £10.00 

0.41kg - 1kg     £18.00

1.01kg - 2kg    £23.00

Your order will be posted within 3 working days of being placed and should be with you within 10 - 15 days subsequently. 

Unfortunately, the delivery period cannot be guaranteed once your order has left us.

General:

Your shipping rate will be calculated at the checkout based on the weight of your items and the country of destination. If we have inadvertently excluded a country, please let us know and we will arrange your postage directly.

Please contact us at hello@ellielane.com for any substantial orders over 2 kg in weight so we can provide you with the very best service.

Please note:  We cannot be liable for any taxes or duties payable on receipt of your order which are the responsibility of the recipient or any delays incurred by a distance delivery.

Please ensure you read our Terms & Conditions, Privacy and Returns Policy prior to placing an order

 

 

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